Skip To Content

What Should You Do For An Orthodontic Emergency?

A+ A- A Main Content Dr. Scott Ohmart showing a parent how to cover a poking brace wire with wax

A poking wire or loose bracket can usually wait until patient hours if you cover it and call for a scheduled visit. Ohmart Orthodontics does not take those as walk-ins. A knocked-out, displaced, or fractured tooth is different: ice the area and call the family dentist first.

What Counts As An Orthodontic Emergency?

Most problems that feel pressing when you are in dental braces fall into one of two kinds: trouble with the appliance itself, or a direct blow to the mouth and teeth. A loose band, a loose bracket, or a broken or poking wire is appliance trouble, and a scheduled visit during patient hours is usually enough to sort it out. A sports collision, a fall, or any impact that displaces or fractures a tooth is a direct injury, and that one may need your family dentist before it needs an orthodontist. I got a text on a Sunday night from a family whose teenager bit into a sandwich at dinner and felt a wire shift and start catching the cheek, parents unsure whether to drive somewhere or wait it out. The cheek was sore but nothing was broken, and what the family needed was reassurance that wax and a Monday morning call were enough. That kind of call is common across the South Denver metro, and it almost always can wait until morning once the sharp end is covered. The American Association of Orthodontists separates appliance issues from direct injuries the same way, and the distinction matters because the two call for completely different first steps.

What Should You Do If A Wire Is Poking Your Cheek?

Cover the sharp end so the cheek can rest, then call during patient hours to have the wire trimmed or adjusted. If a tie wire is the culprit, press a small piece of beeswax over it, or tuck the end under the archwire with something blunt like a pencil eraser or a Q-tip. A poking archwire that has shifted can often be bent back in with a pencil eraser, or carefully cut with nail clippers if you are comfortable doing that. The beeswax in the kit you received at bonding is the same wax I keep on the bracket table: warm a pea-sized piece between your fingers until it softens, then press it over the sharp end so the cheek stops catching every time you talk or swallow. Once the irritation settles, call the office so the wire can be fixed properly during a scheduled appointment. You can read more about how we handle emergency care on the treatment page.

Can A Loose Bracket Wait Until Morning?

Yes, a bracket that has come loose can almost always stay right where it is until the office sees you. Leave it on the wire rather than trying to twist it off in the bathroom mirror, because pulling at it can bend the archwire or irritate the gum around the tooth. Call during patient hours and the office will schedule a time to reattach or replace it. In more than thirty years of practice, I have seen brackets that patients pried off themselves turn into a longer repair because the wire shifted when the bracket came free, so the safest move is to leave everything in place, cover any sharp edge with wax, and call for an appointment. Treatment continues, just with one bracket along for the ride until it is bonded back.

When Should You Call Your Family Dentist First?

After a direct blow to the mouth or teeth, ice the area and call your family dentist first. A tooth that has been displaced, knocked out, or fractured needs an x-ray, and the orthodontic chair may not carry the materials or anesthesia that injury requires. Your dentist can assess the root, the bone, and the socket, and handle the pressing dental work before any appliance gets attention. If braces or other appliances were dislodged in the impact, they are replaced or adjusted after the dentist visit, depending on how comfortable the patient is. The instinct is sometimes to drive to the orthodontist, but ice on the cheek and a call to the dentist is the better first move for a tooth that left the socket.

What If This Happens After Patient Hours?

Call the office. If the message is left after hours, it is returned the next business day, and if the patient is in pain, you should still call so the recorded guidance can walk you through what to do overnight. The difference between a calm Sunday night and a problem that cannot wait is usually the kind of issue: wax over the sharp end and a phone call Monday morning is the right approach for appliance trouble, while a knocked tooth needs the dentist or an pressing dental visit that night, not Monday. We do not staff a chair around the clock, and the after-hours line is there so you know what step to take, not so you can expect a same-night appointment. What the recorded message gives you is enough to get through the night safely in most cases. The family from that Sunday night text used wax, waited for morning, and the wire was trimmed during a scheduled visit, which is how most of these stories end when the sharp end gets covered early.

Wait, Call, Or See The Dentist First?

The most common situations break down into four paths:

1. For a poking tie wire, cover the end with beeswax or tuck it under the archwire, wait, and call during patient hours for a scheduled fix.

2. A bracket that has loosened or a poking archwire that wax will not settle needs a scheduled visit during patient hours, not an unannounced arrival.

3. For a knocked or fractured tooth, ice the area and call the family dentist first, since that injury may require an x-ray and materials beyond what the orthodontic practice keeps on hand.

4. If the problem hits after hours, call the office so the recorded guidance can help, but do not treat it as a walk-in or expect a same-night appointment.

Questions Parents Ask Us

Do you take walk-ins for a broken brace?

No. Emergencies are not handled on a walk-in basis, because scheduled patients deserve their time. If a bracket or wire breaks, cover any sharp edge with beeswax, call during patient hours, and we will find a time to see you. The repair is straightforward once it is scheduled, and most patients are comfortable overnight with wax in place.

Can I cut a poking wire with nail clippers?

Yes, if you are comfortable and careful. A poking archwire can often be cut with nail clippers, or bent in with a pencil eraser. Wash the clippers first, and cut only the small piece that is poking, not the wire closer to the bracket. If you are not sure, cover it with wax instead and call during patient hours.

Should I pull a loose bracket off the tooth?

No. Leave the bracket on the wire. Twisting it off in the mirror can bend the archwire or irritate the gum, and it turns a quick reattachment into a longer repair. Cover any sharp edge with wax, call during patient hours, and let the office remove or reattach it at the scheduled visit.

Who do I call if a tooth is knocked or fractured?

Call your family dentist first. A knocked-out, displaced, or fractured tooth usually needs an x-ray, and the orthodontic practice may not have the materials or anesthesia for that kind of injury. Ice the area on the way. Once the dentist has handled the tooth, call the orthodontic office about any appliances that were dislodged.

When you need an emergency orthodontist, Centennial, Littleton, and Aurora families are all close to one of three South Denver offices. Dr. Scott Ohmart and the team see patients Monday through Thursday from 7:00 AM to 5:00 PM and Friday from 7:00 AM to 12:00 PM. Call during patient hours, or request an appointment online. You can also contact us with questions about a broken bracket or a wire that will not settle.

Posted on Nov 12, 2026

Image Credit: © Dreamstime.com

Share:

Author - Dr. Scott Ohmart